Frequently Asked Questions.
Can you really repair something the manufacturer says is unrepairable?
Every job is quoted individually, because no two obsolete components fail the same way. Send us the problem and we will give you a fixed quote with a realistic turnaround, or an honest recommendation to go another direction if that serves you better.
We have no drawings for this part. Is that a problem?
No. Most components we reverse-engineer arrive without documentation. The physical part is what we work from.
Will the work meet our compliance requirements?
That is central to how we operate. We work within the standards and legislation that apply in regulated industries, particularly rail, and we supply documentation to suit your records and audits.
How does your turnaround compare to an OEM?
Considerably faster in most cases. We are a specialist operation without layers of procurement between the problem and the person solving it.
What if repair is not the right answer?
We will tell you. Recommending a repair that will not last is a short-term win and a long-term reputation problem, and this industry is far too small for that.
Do you only work with rail?
Rail is our primary sector and where our compliance knowledge runs deepest. We also work across regulated industry, mining, automotive and specialist manufacturing.
Pricing
Every job is quoted individually, because no two obsolete components fail the same way. Send us the problem and we will give you a fixed quote with a realistic turnaround, or an honest recommendation to go another direction if that serves you better.